Introduction
At ZESTMONY, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you use our services.
1. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: Name, address, phone number, email address, date of birth, and identification documents
- Financial Information: Income details, employment information, credit history, and bank account details
- Usage Data: Information about how you interact with our website and services
- Technical Data: IP address, browser type, device information, and cookies
2. How We Use Your Information
We use the collected information for the following purposes:
- Processing loan applications and credit card requests
- Verifying your identity and conducting credit checks
- Providing customer support and responding to inquiries
- Sending important updates about your account and services
- Improving our services and user experience
- Complying with legal and regulatory requirements
- Preventing fraud and ensuring security
- Marketing our products and services (with your consent)
3. Data Security
We implement industry-standard security measures to protect your information:
- SSL/TLS encryption for all data transmission
- Secure servers with firewall protection
- Regular security audits and updates
- Access controls and authentication mechanisms
- Employee training on data protection
- Compliance with PCI DSS standards for payment data
4. Information Sharing
We do not sell your personal information. We may share your data with:
- Credit bureaus for credit assessment purposes
- Financial institutions and lending partners
- Service providers who assist in our operations
- Legal authorities when required by law
- Third parties with your explicit consent
5. Your Rights
You have the following rights regarding your personal data:
- Right to access your personal information
- Right to correct inaccurate data
- Right to request deletion of your data
- Right to restrict processing of your information
- Right to data portability
- Right to opt-out of marketing communications
- Right to withdraw consent at any time
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through our website or via email.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: privacy@zestmony.com
- Phone: 1-800-ZESTMONY
- Address: 123 Financial District, New York, NY 10004